Shipping Policy

Welcome to Kitkraft! We are committed to delivering your orders efficiently and reliably. Please review our shipping policy to understand how we handle and process your orders.

Order Processing Time

Standard Processing: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Order Confirmation: Once your order is processed, you will receive an email confirmation with your order details and tracking information.

Shipping Methods & Delivery Times

We offer several shipping options to meet your needs:

Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-4 business days.

Delivery times may vary depending on your location and the shipping method chosen.

Shipping Rates

Standard Shipping: ₹50 for orders below ₹1000. Free for orders above ₹1000.
Express Shipping: ₹100 flat rate.
Next-Day Delivery: ₹200 flat rate.

Shipping rates may vary for bulk orders or special items. The final shipping cost will be calculated at checkout.

International Shipping

Currently, we do not offer international shipping. We only ship within India.

Order Tracking

You will receive a tracking number via email once your order has been shipped. You can track your order through our website or the carrier's website.

Shipping Restrictions

Certain items may have shipping restrictions due to size, weight, or destination.
We do not ship to PO Boxes or military addresses.

Damaged or Lost Packages

Damaged Packages: If your order arrives damaged, please contact us within 48 hours of receipt with your order number and photos of the damaged item(s).
Lost Packages: If your order is lost in transit, please contact us with your order details. We will initiate an investigation with the carrier.

Returns and Exchanges

Please refer to our [Return Policy](link to return policy) for information on returning or exchanging items.

Customer Support

For any questions or concerns regarding shipping, please contact our customer support team at:

Email: info@kitkraft.in
Phone: +91-9324351698
Hours: Monday to Friday, 9:00 AM - 6:00 PM IST

Thank you for shopping with Kitkraft! We appreciate your business and are dedicated to providing you with the best possible service.